Three treatments, three failures. Chronic infections and the frustrating cycle of being told to “redo the same procedure” over and over again. This was the reality for Axal—a patient who traveled from Australia to Vietnam with severe bone loss, searching for one last hope at Sydney Top Dental.
1. When “Standard Protocols” Fall Short of Real Solutions
Living in Australia—a country known for its advanced healthcare—Axal placed his full trust in local clinics for his full-mouth restoration. However, that trust turned into a multi-year ordeal.
After three failed implant attempts overseas, Axal was left with:
- Multiple infections: Failed implant integration led to chronic pain and persistent inflammation.
- Severe bone loss: The repeated failures caused significant bone resorption, turning what should have been a standard restoration into a highly complex clinical case.
- Stagnant treatment plans: He was repeatedly advised to undergo the same unsuccessful procedures without any specialized adaptation to his deteriorating condition.
Exhausted by the lack of progress, Axal decided to fly thousands of miles to seek the expertise of Dr. Nguyen Ngoc Hai at Sydney Top Dental in Vietnam.

2. Sydney Top Dental: Precise Diagnostics – Tailored Solutions
At Sydney Top Dental, we believe that for complex cases, a “one-size-fits-all” protocol is often the primary reason for failure.
After performing a comprehensive evaluation using advanced diagnostic imaging, our team concluded that Axal’s case required more than just a standard approach. Dr. Nguyen Ngoc Hai – a leading expert at The First & Only ZAGA Center in Vietnam-designed a personalized treatment plan specifically tailored to Axal’s anatomical challenges.
3. Pterygoid Implants: The “Game Changer” for Severe Bone Loss
Axal’s treatment plan focused on two critical objectives:
- Complication Management: Effectively eliminating existing infections and managing the sites of the previously failed implants.
- Pterygoid Implant Placement: For the upper jaw, where bone loss was most severe, Dr. Hai utilized the Pterygoid implant technique. By anchoring the implants into the dense pterygoid bone, we were able to provide a stable foundation without the need for traumatic, high-risk bone grafting or sinus lifts – which were no longer viable options for Axal’s condition.
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4. Our Philosophy: It’s Not Just About Starting Over—It’s About Doing It Right
At Sydney Top Dental, restoring a smile is a synergy of three core pillars:
- Advanced Diagnostics: Seeing what others might miss through high-tech imaging.
- Personalized Planning: Treating every patient as a unique individual with a specific bone structure and medical history.
- Expert Execution: Procedures performed by internationally certified experts who specialize in “rescue” treatments and complex cases.
Axal’s perseverance and our team’s dedication finally paid off. The infections are gone, the chronic pain has vanished, and Axal can finally eat with confidence and smile with pride—a result that had eluded him through three separate treatments in Australia.

If you have struggled with failed implants, been told you lack the bone volume for treatment, or are hesitant about “redo” procedures, do not give up. Sometimes, finding the right solution isn’t about starting over again—it’s about finally finding the right expertise.
Have you experienced failed implants or been told your case is too complex? Contact Sydney Top Dental today to explore what is still possible for your smile.
Sydney Top Dental
📍 Address: No. 21, Riverview 6 Street, Vinhomes Golden River Villas, Ben Nghe Ward, District 1, Ho Chi Minh City
📞 Hotline: 090 271 42 53
🌐 Facebook: Sydney Top Dental



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