At Sydney Top Dental, we are incredibly proud of our clinical work—the technical precision of 21 crowns, the perfect bite alignment, and the stunning aesthetic results. But if you ask our patients what they remember most, it’s rarely just the procedure itself. It’s the people who walked the journey with them.
We were recently “blushed” by a lovely piece of feedback from our patient, Ellen, and we couldn’t wait to share her story with you.
The 21-Crown Journey
Ellen came to us for a full-smile transformation involving 21 crowns. It’s a significant procedure, and it’s completely natural to feel a bit nervous before embarking on such a journey. However, at Sydney Top Dental, our mission is to ensure that “nervous” is replaced by “confident” from the very first day.
For Ellen, that confidence came in the form of our team, particularly her personal contact, Viktor.
Meet Viktor: The Human Version of a “Super-Assistant”
Ellen’s feedback gave us a good laugh and a moment of pride when she described Viktor’s role:
“Viktor was my personal contact… he liaised with dentists, bridged the language gap beautifully, and even introduced me to another Aussie patient to ease my nerves.”
To call Viktor a dental assistant feels like an understatement. According to our patients, he is the human version of a translator, personal calendar, and therapist—all rolled into one.
When you travel from abroad for dental work, the logistics can be overwhelming. That’s why we assign personal contacts like Viktor to every international patient. He doesn’t just manage appointments; he ensures you feel at home. Whether it’s helping you navigate the local culture or connecting you with fellow patients to share experiences, he is the heartbeat of our patient support team.
Why “Care” is Our Best Procedure
Ellen’s journey reminds us that dental tourism shouldn’t be stressful. When you choose a clinic for major work like 21 crowns, you are looking for:
- Clear Communication: A team that speaks your language and keeps you informed.
- A Support System: Someone who is there to hold your hand and answer your questions, 24/7.
- Genuine Friendship: We want you to feel so comfortable that you walk out of our clinic not just with a new smile, but with a new friend.
A Big “Thank You” to Ellen
Ellen, thank you for your beautiful feedback. Knowing that you felt supported, informed, and genuinely cared for is the ultimate reward for our team. We don’t just remember the smiles we create; we remember the moments, the laughs, and the connections like yours.
And to Viktor? We’re still not quite sure how he does it all with a smile, but we are certainly glad he does!
Ready to Experience the Sydney Top Dental Difference?
If you’ve been considering a smile makeover but have been holding back due to nerves or logistics, let us show you how we do things differently. You’ll have your own “Viktor” by your side, ensuring your journey is smooth, comfortable, and—dare we say it—fun!
Let’s get your smile transformation started. Contact our team today for a free virtual consultation. We’re ready to welcome you!
Sydney Top Dental
📍 Address: No. 21, Riverview 6 Street, Vinhomes Golden River Villas, Ben Nghe Ward, District 1, Ho Chi Minh City
📞 Hotline: 090 271 42 53
🌐 Facebook: Sydney Top Dental
Our Doctors
Get a Free Initial Consultation