As Sydney Dental always puts the interests and safety of our customers first, our service procedure has constantly been improved to be as elaborate, time-efficient, and convenient as possible. The procedure may vary slightly, depending on the particular treatment. Generally speaking, services provided at Sydney Dental involve the following steps:

dental implant procedure

Step 1: Consultation and appointment booking

If you are a first-time customer to Sydney Dental, you can receive consultation from our dentists in 3 ways:

✔️Call our hotline (+84) 2835049440 for a direct consultation regarding any services you are interested in;

✔️Leave your personal information, including your name, phone number, and questions on the registration form on Sydney Dental website;

✔️Inbox our Facebook Fanpage at We will assist you with your every concern.

Customers with an on-going treatment will be contacted by our staff a day prior to a scheduled appointment to ensure strict compliance with the treatment plan designed by the dentist.

We also reach out to our loyal customers once every 6 months to help address any issues they may be faced with during their at-home aftercare.

Step 2: Welcoming the customer

Coming to Sydney Dental, you will be warmly welcomed by our receptionists. They will then make a record of your personal details, problems, and needs to register for an appointment with a dentist.

Step 3: Clinical examination and consultation with a dentist

The dentist will listen attentively to your concerns and ask for your medical history, if any. After that, they will give you a physical and oral examination.

Step 4: In-situ X-ray or full-jaw X-ray, as needed

For those who want to have one or two teeth extracted or need a treatment, the dentist will give them an in-situ X-ray to determine their dental state.

3D full-jaw X-rays are for patients who plan to receive a dental implant or orthodontic treatment.

Step 5: Treatment plan and cost estimate

Looking at the in-situ or full-jaw X-ray, the dentist will give a thorough analysis of your condition and the best recommendations based on your dental state, needs, and budget, together with estimated fees.

dental implant procedure

Step 6: Treatment procedure

Once the treatment plan has been finalized, the dentist will carry out oral cleaning and disinfection for preparation. Next, they will use a numbing spray on you 20 minutes before the procedure to ensure a painless, comfortable experience. Additionally, we use a completely new set of dental tools for each patient that undergoes a sterilization process according to international standards.

Customers can totally rest assured that every single treatment at Sydney Dental is fast, effective, accurate, and 100% sterilized.

Step 7: After-sales care

Sydney Dental offers the best warranty policy on all services. Moreover, our customer service team and dentists are willing to support you in every way possible any time throughout your recovery.

If you have any questions or concerns regarding our service procedure or would like to schedule an appointment with us, dial our hotline (+84) 2835049440 or visit us at Villa 21, Riverview 6, Vinhomes Golden River, Ben Nghe Ward, District 1, HCMC or 499-501 Ba Hat St, Ward 8, District 10, HCMC, Vietnam. We couldn’t be more eager to speak to and see you in person!